When will my order be shipped?
All artworks ship within 15–20 business days unless otherwise highlighted on the artwork page. When your work has shipped, you will receive an e-mail confirmation with a tracking number, so that you can track the status of your shipment.
Your order will be shipped within 7 business days. When your order has shipped, you will receive an e-mail confirmation with a tracking number so that you can track the status of your shipment.
When will my order be delivered?
Once you have been notified that your work has shipped, use the tracking number provided to track the estimated delivery date. Until the work has shipped, we are unable to confirm an exact delivery date.
Do I need to be home when the workart is delivered?
Someone needs to be at your place of residence to accept and sign for your package. A direct signature is required on our shipping packages due the valuable nature of the art.
How do you determine shipping costs of an artwork?
We determine shipping costs by the size, weight, and retail price of the item. Smaller artworks cost less to ship, and larger artworks, especially those that require unique crating or packaging materials, will cost more to ship. Kids of Dada insure all of our artwork shipments, so that in the case of damage during shipping we can easily replace any works that were damaged during transit. More expensive works have higher insurance fees, which accounts for higher shipping costs of expensive works.
Can I return my order I have received?
You can return or exchange your order within 15 days of delivery. Please review our Return Policy page for detailed steps on how to return an item.
What should I do if I receive a damaged artwork?
Start by taking detailed pictures of the outer packaging highlighting damage to the box and or protective layering. Then take additional pictures of the damage to the artwork itself. This will assist in filing a claim with the shipper.
Please send the photos to firstname.lastname@example.org along with your name, order number, and the item you purchased. We will file a claim with our shipping service. Kid of dada can only replaced damaged items within 15 days of the date of delivery. It’s crucial that you open your artwork as soon as you receive it and alert us of any damage immediately.
How do I know that the artwork is authentic?
Kids of Dada is the trusted source for contemporary art online. We take pride in working directly with artists and curators, as well as with respected galleries to provide the best collection of original contemporary artworks in the world. All works are either signed by the artist or are accompanied by a Certificate of Authenticity.
I forgot my password, how do I log in?
Click the sign in link that appears at the top of every page on our site. Click “forgot your password?” and you will be prompted to enter your email address and then you will receive an email with instructions on how to reset your password.